Support

Questions, Answered Plainly

Straight answers on lenses, fit, shipping, and care.

The Two Systems

What's the difference between Day and Evening?

Same frame, different lens. Day is a soft-yellow lens built for hours on screens — it takes the edge off harsh screen light while staying light and clear. Evening is a warm amber lens you wear in the 1–3 hours before bed, when blue light works against your wind-down.

Should I get Day, Evening, or both?

Start with the one that matches your pain. Eyes worn out by screens? Start with Day. Trouble falling asleep? Start with Evening. Most people end up with both — one for the desk, one for the couch.

Are these prescription glasses?

No. Every pair comes with non-prescription optical lenses — real CR-39 lenses, no magnification.

The Lenses

How much blue light do they actually filter?

Day cuts more than half of harsh screen blue (about 55%) while 9 in 10 parts of light still get through — the world stays bright and true. Evening blocks nearly 80% (about 78%) of the blue light that matters most before bed. Both lab-measured in 2026, with the full wavelength data published.

Do they block UV too?

Yes — both lenses block roughly 100% of UV. That's true whether you're indoors at a screen or outside in daylight.

Will the tint change how everything looks?

Day barely — it's a light, soft-yellow tint most people forget they're wearing. Evening is a noticeably warm amber, by design. That warmth is what tells your body the day is winding down.

Fit & Sizing

How do I know which frame fits my face?

Check the Fit Guide on any product page — it lists the exact lens, bridge, and temple measurements for that frame. And if it isn't right on your face, you have 14 days to send it back.

What do the frame measurements mean?

Three simple numbers. Lens width is how wide each lens is, bridge is the gap over your nose, and temple is the length of the arms. Compare them to a pair you already love and you'll be close.

What are the frames made of?

Premium plant-based bio-acetate — sturdy, lightweight, and warm to the touch. Each pair is finished with five-barrel hinges, the kind built to open and close for years.

Shipping & Returns

How much is shipping, and how fast is it?

US shipping is free. Order by 12PM ET and it ships the same day; delivery takes 4–12 business days, with tracking sent to your email.

What if they're not right for me?

You have 14 nights to feel the difference. If you don't, return unworn glasses in their original packaging at account.redspec.co — it takes about a minute.

When do I get my refund?

Once your return is approved, the refund goes back to your original payment method within 10 business days.

Lens Care

How do I clean my lenses?

Daily, just the microfiber cloth that came in the box. For smudges, a drop of mild soap and lukewarm water, then dry with the cloth.

What should I avoid?

Paper towels, shirt hems, and glass cleaner — all three can scratch or wear the lens coating over time. If it wasn't made for lenses, keep it away from them.

How should I store them?

In the case, whenever they're off your face. It's the single easiest way to keep them looking new.

Still Have a Question?

Write to a real person at see@redspec.co. We reply within one business day.